Understanding User Groups

Olivia McCormack
Olivia McCormack
  • Updated

Hi there! This article will dive deep into describing the distinct access permissions for each of the three Backup Radar user groups.

Introduction

There are three Backup Radar user groups: Administrator, Standard, and Client.

• Administrator users have full access to the application, can manage other users, and cannot have their permissions limited.

• Standard users can perform most day-to-day tasks and have customizable access to the Dashboard, Audit, Manage, Reporting, Email Notifications, Ticketing, Integrations, and Settings functionalities. Standard users do not have the ability to manage other users.

• Client users have limited access to the Dashboard, Audit, Manage, and Reporting functionalities, and no access to Email Notifications, Ticketing, Integrations, and Settings functionalities.

User Permissions

Check out the tables below to learn the full details of the different access permissions for each user group.

Dashboard Page Permissions

  Admin Standard Standard (Company Restricted) Client

Dashboard Page

Full access Customizable (on by default) Customizable (on by default) Customizable (on by default)
Create/Edit Dashboard Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Delete Dashboard Full access Customizable (off by default) No access No access
Edit Dashboard Tile Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Add/Delete/Move Dashboard Tile Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Refresh Dashboard Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Manage Dashboard User Access Full access Customizable (off by default) No access No access

Manage External Link Access

Full access

Customizable (off by default)

No access

No access

 

Audit Page Permissions

  Admin Standard Standard (Company Restricted) Client

Audit Page

 

Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Backup Result Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Backup Result Detail Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Add/Edit Backup Result Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Delete Backup Result Full access Customizable (off by default) No access No access
View Ticket Summary Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Create Ticket/Note Full access Customizable (on by default) Customizable (on by default) No access
Unlink Ticket Full access Customizable (on by default) Customizable (on by default) No access
View Ticket Note Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Add/Edit Compliance Log Full access Customizable (on by default) Customizable (on by default) No access
Delete Compliance Log Full access Customizable (off by default) No access No access
View Template Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Backup Method Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Tag Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Current Result Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Note Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Export Full access Customizable (on by default) Customizable (on by default) No access

 

Manage Page Permissions

  Admin Standard Standard (Company Restricted) Client
Manage Page Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Overview Page Full access Customizable (on by default) No access No access
Companies Page Full access Customizable (on by default) No access No access
Add/Edit Companies Full access Customizable (on by default) No access No access
Delete Companies Full access Customizable (on by default) No access No access
Replace Companies Full access Customizable (on by default) No access No access
View Rule Full access Customizable (on by default) No access No access
Edit Company Rule Full access Customizable (on by default) No access No access
Apply Company Rule Full access Customizable (on by default) No access No access
Backup Client List Full access Customizable (on by default) No access No access
Edit Client Mapping Full access Customizable (on by default) No access No access
Delete Client to Company Mapping Full access Customizable (on by default) No access No access
Enable/Disable Client to Company Mapping Full access Customizable (on by default) No access No access
Templates Page Full access Customizable (on by default) No access No access
Create Template/Edit Configuration Full access Customizable (on by default) No access No access
Delete Template Full access Customizable (on by default) No access No access
Edit Template Rule Full access Customizable (on by default) No access No access
Apply Templates Full access Customizable (on by default) No access No access
Edit Backups Page Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Retire Backups Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Activate Backups Full access Customizable (on by default) Customizable (on by default) No access
Merge Backups Full access Customizable (on by default) Customizable (on by default) No access
Delete Backups Full access Customizable (on by default) Customizable (on by default) No access
Schedules Page Full access Customizable (on by default) Customizable (on by default) No access
Create/Edit Schedule Full access Customizable (on by default) No access No access
Delete Schedule Full access Customizable (off by default) No access No access

 

Email Notifications Page Permissions

  Admin Standard Standard (Company Restricted) Client
Email Notifications Page Full access Customizable (on by default) No access No access
Add/edit email notifications Full access Customizable (on by default) No access No access
Delete email notifications Full access Customizable (on by default) No access No access

 

Ticketing Page Permissions

  Admin Standard Standard (Company Restricted) Client
Ticketing Page Full access Customizable (on by default) No access No access
Create/edit automatic ticketing settings Full access Customizable (on by default) No access No access
Delete automatic ticketing settings Full access Customizable (on by default) No access No access
Edit custom ticket subjects Full access Customizable (on by default) No access No access
Ticketing issues list Full access Customizable (on by default) No access No access

 

Reporting Page Permissions

  Admin Standard Standard (Company Restricted) Client
Reporting Page Full access Customizable (on by default) Customizable (off by default) Customizable (off by default)
On Demand Page Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Backup Reports Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
View Compliance Reports Full access Customizable (on by default) Customizable (on by default) No access
Show Tickets in Reports Full access Customizable (on by default) Customizable (on by default) No access
View Administrative Reports Full access Customizable (on by default) Customizable (on by default) No access
Generate With Filters Full access Customizable (on by default) Customizable (on by default) Customizable (off by default)
Scheduled Reports Full access Customizable (on by default) No access No access
View Scheduled Report Settings Full access Customizable (on by default) No access No access
Create/Edit Scheduled Report Full access Customizable (on by default) No access No access
Delete Scheduled Reports Full access Customizable (on by default) No access No access
Run Reports Full access Customizable (on by default) No access No access

 

Integration Page Permissions

  Admin Standard Standard (Company Restricted) Client
Integrations Page Full access Customizable (off by default) Customizable (off by default) No access
PSA Integrations Page Full access Customizable (on by default) No access No access
View PSA Integration Settings Full access Customizable (on by default) No access No access
Create/Edit PSA Integration Full access Customizable (on by default) No access No access
Create/Edit Ticket Board Full access Customizable (on by default) No access No access
Delete Ticket Board Full access Customizable (on by default) No access No access
Sync & Edit Sync Filters Full access Customizable (on by default) No access No access
Backup Integrations & Other Pages Full access Customizable (on by default) No access No access
View Backup & Other Integration Settings Full access Customizable (on by default) No access No access
Create/Edit Backup & Other Integrations Full access Customizable (on by default) No access No access
Delete Backup Integrations Full access Customizable (off by default) No access No access
View Stored Response and Error Log Full access Customizable (on by default) No access No access
Mailboxes Page Full access Customizable (on by default) No access No access
View Emails Full access Customizable (on by default) No access No access


Insights Page Permissions

  Admin Standard Standard (Company Restricted) Client
Insights Page Full access Customizable (on by default) No access No access
View Insight Detail Full access Customizable (on by default) No access No access
Refresh Insights Full access Customizable (on by default) No access No access

 

Settings Page Permissions

  Admin Standard Standard (Company Restricted) Client
Settings Page Full access Customizable (on by default) Customizable (on by default) No access
API Keys Page Full access Customizable (on by default) No access No access
Add API Key Full access Customizable (off by default) No access No access
Delete API Key Full access Customizable (off by default) No access No access
Branding Page Full access Customizable (on by default) No access No access
Edit Branding Settings Full access Customizable (on by default) No access No access
Tenant Page Full access Customizable (on by default) No access No access
Edit Tenant Settings Full access Customizable (on by default) No access No access
Tags Page Full access Customizable (on by default) No access No access
Create/Edit Tag Full access Customizable (on by default) No access No access
Delete Tag Full access Customizable (on by default) No access No access
SMTP Page Full access Customizable (on by default) No access No access
Edit SMTP Settings Full access Customizable (on by default) No access No access
Delete SMTP Settings Full access Customizable (off by default) No access No access
Edit Alert on Failure Email Full access Customizable (on by default) No access No access
Billing & Invoices Page Full access Customizable (on by default) No access No access
Update Billing Full access Customizable (off by default) No access No access
Upgrade Plan Full access Customizable (off by default) No access No access
Invoices Page Full access Customizable (on by default) No access No access
Users Page Full access Customizable (on by default) No access No access
Edit Users Full access No access No access No access

 

Support Page Permissions

  Admin Standard Standard (Company Restricted) Client
Support Page Full access Customizable (on by default) Customizable (on by default) No access


Feature Request Page Permissions

  Admin Standard Standard (Company Restricted) Client
Feature Request Page Full access Customizable (on by default) Customizable (on by default) No access

 

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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