In order to get Backup Radar to successfully monitor your NinjaOne (formerly NinjaRMM) backups, you will need to log in to your NinjaOne portal and direct the email notifications to your Backup Radar mailbox. 

If you do not know your Backup Radar email address, this can be found in app by navigating to Configuration Mailboxes.

For more information, see How to view your email mailbox in app.

First we will need to create an email channel to send to your Backup Radar email address. This can be done by navigating to Administration Apps   Notification Channels. Here click the "Add" button and select "Email". Add your Backup Radar email address to the necessary field.  

Next we will need to assign this notification channel to your notifications. This can be done by navigating to Policies Agent Policies. You will then need to assign the channel you have created in the above steps to the  below notifications:

With these enabled you should receive the "Activity Notifications" to your Backup Radar mailbox the next time these are triggered. 

Please note: Your portal may not reflect the screenshots shown in this article exactly due to updates or changes made by the vendor. If these are no longer valid, please contact our team to help get these email notifications setup.