Integrating with Rubrik Emails

ScalePad Documentation Team
ScalePad Documentation Team
  • Updated

To monitor Rubrik backups in Backup Radar, configure Rubrik Security Cloud (RSC) to send supported reports to your Backup Radar mailbox as daily CSV attachments.

Backup Radar supports these Rubrik reports:

  • Protection Tasks Details Report

  • Log Tasks report

  • Compliance Report for M365 or O365 backups

The report names and menu labels may vary depending on your Rubrik version or account configuration. If you cannot find a supported report type, contact Rubrik for guidance.

Note: This article captures third-party steps and/or an interface that may have since been updated.

Who can use this feature?

Users with Admin access in Backup Radar who can also create or modify report configurations in Rubrik Security Cloud.

Before you start

  • Confirm that you can access the Rubrik Security Cloud Reports page.

  • Confirm that you can create or modify scheduled reports in Rubrik Security Cloud.

  • Find your Backup Radar mailbox address by navigating to Integration > Mailboxes.

Note: Rubrik's interface and report-configuration steps may vary by Rubrik version and account configuration. Review the Rubrik documentation for additional guidance before you begin. Rubrik's reporting documentation is behind a login, so we cannot provide direct links to the reporting-specific pages.

Create and schedule a Rubrik report

Use these steps to start any of the supported report workflows.

  1. In Rubrik Security Cloud, select Reports from the top navigation.

  2. Select Create Report in the upper-right corner.

  3. Select the report you want to configure:

    • Protection Tasks Details

    • Log Tasks

    • Compliance

  4. Select the report template, then select Preview and Edit.

  5. Set the report time range to Past 24 hours.

  6. Configure the report to run daily and send to your Backup Radar mailbox.

  7. Configure the report to include a CSV attachment.

  8. Save the report and schedule.

Configure the Protection Tasks Details Report

Use the Protection Tasks Details template under Health & Performance for protection task results.

  1. Follow the steps in Create and schedule a Rubrik report.

  2. Select Protection Tasks Details.

  3. Confirm that the report includes the protection task details needed for monitoring.

  4. Save the report and schedule.

Configure the Log Tasks report

Use the Log Tasks template under Health & Performance for log-related task types, such as Log Backup and Log Archival.

  1. Follow the steps in Create and schedule a Rubrik report.

  2. Select Log Tasks.

  3. In the report settings, enable the SLA Domain column.

  4. Save the report and schedule.

Important: The SLA Domain column is required for the Log Tasks report. Without it, Backup Radar cannot correctly identify and display your log task results.

Configure the Compliance Report for O365 backups

Use the Compliance template under Audit & Compliance for O365 backup compliance results. This workflow requires additional configuration so Backup Radar can recognize and evaluate the report.

  1. Follow the steps in Create and schedule a Rubrik report.

  2. Under Audit & Compliance, select Compliance.

  3. Set the report name or email subject to include O365. For example: O365 Rubrik Compliance Report.

  4. Use the report's column controls to enable Compliance Status and Missed Snapshots.

  5. Confirm that the CSV attachment filename contains O365.

  6. Confirm that the report output includes the Missed Snapshots column. Without this field, Backup Radar may show both successful and warning results because it cannot fully evaluate snapshot information.

  7. Configure the report to run daily, send to your Backup Radar mailbox, and include the report as a CSV attachment.

  8. Save the report and schedule.

For the most reliable matching, use the O365 identifier consistently in the report name or email subject, email content, attachment filename, and CSV attachment content.

Verify that Backup Radar is receiving the reports

  1. In Backup Radar, navigate to Integration > Mailboxes.

  2. Open the mailbox that receives your Rubrik reports.

  3. Confirm that the mailbox has received the latest report email.

  4. Download the CSV attachment and verify that it contains data for the expected time range.

  5. For the Log Tasks report, verify that the SLA Domain column is present in the CSV attachment.

  6. For the Compliance report, verify that the attachment filename contains O365, and that the report includes Compliance Status and Missed Snapshots columns.

Once Backup Radar receives a report, it automatically parses the results. In the mailbox, confirm that the report's Status column shows Saved Results.

The parsed results then appear under Manage > Activate Backups, where you can activate them manually or use a Template or Backup Plan to activate matching results automatically.

Troubleshooting

If your Rubrik reports are being received but results are missing, duplicated, or displaying unexpectedly, see Troubleshooting Rubrik integration issues.

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