Enabling Two-Factor Authentication

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Hello! In this article, we'll walk through the steps for enabling two-factor authentication for your Backup Radar account users.

Who can use this feature?
• Administrator users.
• Standard users (who have been granted access).

  1. In your Backup Radar account, navigate to Settings > User Management.
    Settings > User Management.png

  2. Select the Administrator & Standard or Client tab, depending on what kind of user you'd like to enable two-factor authentication for, and click the checkbox next to the user.
    Click Administrator & Standard or Client.png

  3. Click the Enable Two-Factor Authentication button, or click the arrow next to it and select Enable Two-Factor Authentication.
    Click Enable Two-Factor Authentication.png

  4. Click Enable. Note that you can disable two-factor authentication for this user at any time by repeating these steps and clicking Disable two-factor authentication on this step instead.
    Click Enable.png

  5. The next time the user logs in, they will be prompted to set up multi-factor authentication.
    Multi-Factor Setup.png

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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