Hello! In this article, we'll walk through the steps for enabling two-factor authentication for your Backup Radar account users.
Who can use this feature? • Administrator users. • Standard users (who have been granted access). |
Note: There are three user types in Backup Radar: Admin, Standard, and Client. Admin and Standard user accounts are also referred to as Partner accounts. To learn the full details of user type permissions, see Understanding User Types. |
Enabling Two-Factor Authentication (for Admin or Standard Users)
Enabling Two-Factor Authentication (for Admin or Standard Users)
This function is supported in the ScalePad Hub, where Admin and Standard users are managed. For step-by-step instructions, see the resources below:
• Managing Multi-Factor Authentication for Your Own Account
• Managing Multi-Factor Authentication for Your Users
Enabling Two-Factor Authentication (for Client Users)
Enabling Two-Factor Authentication (for Client Users)
- In Backup Radar, navigate to Settings > User Management.
- Choose the Client tab.
- Select the client user(s) you would like to enable two-factor authentication for, click the Bulk Actions drop-down menu, and select Enable Two-Factor Authentication.
- Click Enable. Note that you can disable two-factor authentication for this user at any time by repeating these steps and clicking Disable two-factor authentication on this step instead.
- The next time the user logs in, they will be prompted to set up multi-factor authentication.
Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket. |