Resetting a User's Password

Olivia McCormack
Olivia McCormack
  • Updated

Did one of your Backup Radar account users forget their password? No problem! You can reset passwords for your users by following the steps below.

Who can use this feature?
• Administrator users.		  
  1. In your Backup Radar account, select Settings > User Management.
    Settings > User Management.png 

  2. Select the Administrator & Standard or Client tab, depending on what kind of user you'd like to reset a password for.
    Click Administrator & Standard or Client.png

  3. Click the Reset Password button next to the user you would like to reset the password for.
    Click Reset Password.png

  4. Your user will receive an email with a prompt to reset their password by clicking Reset Password.
    You have requested to reset your password.png

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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