Resetting a user's password

Olivia McCormack
Olivia McCormack
  • Updated

Did one of your Backup Radar account users forget their password? No problem! You can reset passwords for your users by following the steps below.

Who can use this feature?
• Administrator users.		  
Need to reset your own password? See Resetting Your Own Password.

 

Resetting an Admin or Standard User's Password

Resetting an Admin or Standard User's Password

This function is managed in the ScalePad Hub. See Resetting a User's Password for more details.

 

Resetting a Client User's Password

Resetting a Client User's Password

  1. In Backup Radar, navigate to Settings > User Management.
    Settings > User Management.png 

  2. Choose the Client tab.
    Choose Client tab.png

  3. Click the Reset Button.png Reset Password button next to the client user you would like to reset the password for.
    Click Reset Password .png

  4. Your client user will receive an email with a prompt to reset their password by clicking Reset Password.
    You have requested to reset your password.png

 

✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.
🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Backup Radar Office Hours and get real-time answers to your questions.
📣 Feedback on this article? Let us know in the comments below!

Was this article helpful?

7 out of 7 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.