Druva: Email Notification Setup

Olivia McCormack
Olivia McCormack
  • Updated

Hey there! Follow the steps below to create an integration between Druva and Backup Radar.

This integration needs to be set up for each individual client, so repeat these steps as needed.

Note: This article captures third-party steps and/or an interface that may have since been updated.

  1. In your Druva account, click Customers in the top navigation bar and select the Share icon.png button next to the customer in question to access the tenant console.
    Customers > Share Button.png

  2. In the tenant console, click Enterprise Workloads.
    Click Enterprise Workloads.png

  3. Click All Organizations and Reports in the top navigation bar.
    Click All Organizations and Reports .png

  4. Select Non-admin Subscriptions and click the Add New Subscription button.
    Non-admin Subscriptions > Add New Subscription.png

  5. Add any display name you would like (Backup Radar is an easy one) and enter your Backup Radar email address.

    We recommend adding a + sign and your desired backup client ID after your account name and before the @ symbol (e.g. YourCompany+ClientID@us.backupradar.com). Feel free to check out Adding a Backup Client ID to Email Notifications for more details on why this is a useful best practice.

    Add Display Name and Email ID.png

  6. Configure the following email schedule settings and click Finish:
    Set Email Schedule .png
    a. Send Report: Choose Daily.
    b. Time: Set to your desired time. We recommend scheduling reports to send after you expect the backups to have completed, as this will help you avoid inconsistent reporting.
    c. Country: Choose the country that matches your location.
    d. Time Zone: Choose the option that matches your time zone.
    e. Format: Choose HTML.

  7. You're done! Repeat these steps for each customer you'd like to set up email notification for.

Your email notifications will shortly begin landing in your Backup Radar email inbox on a daily basis.

What’s next?

Now that you’ve set up your email notifications, you’ll want to activate this backup within Backup Radar. You can find instructions for doing this here: Activation Overview.

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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