Understanding Data Security at ScalePad

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Abe Bro
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ScalePad was founded in 2015 by a security expert, so data security has always been at the core of everything we do in all our products.

In this article, we'll dive into the certified security practices ScalePad employs to protect your data.

The audits mentioned in this article are conducted by independent, objective, third-party auditors who examine various aspects of a company to establish credibility and trustworthiness with a focus on adhering to best practices and defined standards.

Since software security requires continuous attention and innovation, feel free to check back here anytime for the latest updates on how we're always evolving to keep your data secure.

Note that as we work in the background to regularly improve product security, integrity, and reliability, there will be no change to how you use your ScalePad products. Just think of us as the man behind the curtain in the Wizard of Oz, making the magic happen.

SOC Compliance

System and Organization Controls (SOC) is a suite of service offerings that specifies how organizations should protect customer data from unauthorized access, security incidents, and other vulnerabilities.

As of this article's publication date, there are three main types of SOC reports: SOC 1, SOC 2, and SOC 3.

SOC 1

Since a SOC 1 report focuses on services that are relevant to a company's financial reporting, this type of SOC compliance doesn't apply for ScalePad or any of our products.

SOC 2

SOC 2 reports cover a broad range of data management practices.

ScalePad has a SOC 2 Type 2 attestation. You can request a copy of our SOC 2 report by reaching out to your ScalePad Partner Development team member. Note that you'll be asked to sign a non-disclosure agreement before receipt of the report.

SOC 3

SOC 3 reports provide a summary of the SOC 2 attestation report in the form of a general use report that can be distributed freely.

ScalePad has a SOC 3 report. You can view our SOC 3 report by visiting our ScalePad Security page.

ISO 27001 Compliance

ISO 27001 is an international standard that specifies how organizations should manage information security.

ScalePad is ISO 27001 certified. You can view our certificate here: ISO 27001 Certificate (ScalePad Software Inc).

Compliance Coverage

What's covered:

Our SOC audit and ISO 27001 certificate covers ScalePad and the following products in our portfolio: Backup Radar, ControlMap, Lifecycle Insights, and Lifecycle Manager.

What's not covered:

Our SOC audit and ISO 27001 certificate does not cover Cognition360 and Quoter, but our teams are continuously working to increase the scope of our compliance umbrella. At the same time, your data is always safeguarded by industry-accepted and thoroughly-tested procedures and controls that are closely aligned with ScalePad's values and vision.

 

ScalePad has put these controls and more in place to ensure a vigorous standard of security around the data entrusted to us. For more information on the ways we keep your data safe, feel free to check out our ScalePad Product Security whitepaper. Any questions or concerns around security? Feel free to reach out to our Security Team.

We take not only security, but privacy, very seriously. Any questions or concerns around privacy? Feel free to reach out to our Data Privacy Officer.

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