Hi! Whether you're a ScalePad Partner (an MSP with a Backup Radar subscription), or a Client (the customer of a ScalePad Partner), this article will cover logging in to your Backup Radar account.
Not sure about your Backup Radar user type? You can always reach out to our support team to confirm.
Logging in to your Partner account
Logging in to your Partner account
This function is supported in the ScalePad Hub, where Admin and Standard users are managed. For the steps to logging in to your Partner account, see Logging In to Your ScalePad Hub Account.
Logging in to your Client account
Logging in to your Client account
- Navigate to app.backupradar.com.
- Under Sign in as a Client, choose your desired login method:
a. Sign in with Google: See Logging in with Google Single Sign-On (SSO) for more details on setting up Google SSO for your Backup Radar account.
b. Sign in with Microsoft: See Logging in with Microsoft Single Sign-On (SSO) for more details on setting up Microsoft SSO for your Backup Radar account.
c. Or Sign in With Credentials: Enter the email address and password associated with your Backup Radar account and click Sign in.
d. I have an MFA code: If applicable, select this checkbox to generate a text box and enter your MFA code.
And you're in! Time to work some backup system optimization magic ✨. We recommend bookmarking this page to create a quick shortcut to your Backup Radar account.
New to Backup Radar? Check out Welcome to Backup Radar for a road map to getting your account up and running.
| Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket. |