Managing User Access in Backup Radar

Olivia McCormack
Olivia McCormack
  • Updated

Hello! In this article, we'll talk about managing (i.e. granting, modifying, and revoking) user access in Backup Radar for Admin/Standard users.

Note that Client user access does not require granting or modifying, but is simply activated or deactivated. See Creating a Client User and Deactivating a Client User for more information.

To learn the full details of user type permissions, see Understanding User Types.

Who can use this feature?
• Administrator users.		  

 

Granting User Access

Granting User Access

Note: Prior to granting Admin/Standard user access to Backup Radar, the user in question needs to already exist in the ScalePad Hub. For step-by-step instructions on adding a new user in the ScalePad Hub, see Creating a New User.  
  1. In Backup Radar, navigate to Settings > User Management.
    Settings > User Management.png

  2. Choose the Administrator & Standard tab and select Grant User Access.
    Admin & Standard > Grant Access.png

  3. In this screen, you'll see a list of users who have already been added to the ScalePad Hub but do not currently have access to Backup Radar. Configure user access for your desired user(s) as needed and click the Grant Access button when done.
    Configure Access.png
    a. Administrator: Select this toggle button to grant a user Admin access to their Backup Radar account.
    b. Standard: Select this toggle button to grant a user Standard access to their Backup Radar account.
    c. No access: Leave this toggle button selected to continue restricting a user from accessing Backup Radar. This will have no effect on the user's access to other ScalePad products.

  4. Once your change(s) has been saved successfully, you'll see the following confirmation message in the application.
    Default permissions have been granted.png

Modifying User Access

Modifying User Access

  1. In Backup Radar, navigate to Settings > User Management.
    Settings > User Management.png

  2. Choose the Administrator & Standard tab and select the Edit Button.png Edit button next to the user whose access you'd like to manage.
    Administrator & Standard > Edit User.png

  3. Under User Type, select the desired user access (Standard or Admin) you'd like for this user and click Save.
    Modify User Type.png

Revoking User Access

Revoking User Access

  1. In Backup Radar, navigate to Settings > User Management.
    Settings > User Management.png

  2. Choose the Administrator & Standard tab.
    Click Administrator & Standard .png

  3. Click the Disable button.png Revoke access button next to the user account you'd like to revoke access for.
    Click Revoke Access Button.png

  4. Click Revoke.
    Revoke Access.png

  5. Upon a successful revocation, you'll see a success message at the top right of your screen.
    Success message.png

    Made a mistake and need to re-grant Admin/Standard user access to a revoked user? Just follow the steps in the section at the top of this article: Granting Admin/Standard User Access.

 

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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