Adding a manual result to a backup

AJ Suurhoff
AJ Suurhoff
  • Updated

Add Result lets you record a Success, Warning, or Failure for a backup on a specific date and time when Backup Radar did not receive one, or received the wrong one, from the vendor. You can add results from Monitor > Audit (one backup or many at once) and from Monitor > Daily Activity (one backup at a time).

When to use Add Result

Backup Radar reports what it receives from your backup vendor. If no report arrives, the backup shows No Result for that day. Add Result is useful when you know the real outcome and need the history to reflect it, for example:

  • A mail server outage stopped email notifications from reaching Backup Radar, but the backups completed.

  • A job ran and was verified manually outside of Backup Radar.

Every manually added result is flagged as manual, so it is clear which results came from a person and which came from the vendor.

Add a result from the Audit page

The Audit page supports adding a result to one backup or to many backups at once.

One backup

  1. Go to Monitor > Audit.

  2. Find the backup and, in the Actions column, click the blue + icon (Add Result).

  3. Complete the Add Result window and click Save.

Several backups at once

  1. Go to Monitor > Audit.

  2. Select the checkbox beside each backup that needs the same result. A bar appears at the bottom of the page showing how many backups are selected.

  3. Click Add Result in that bar.

  4. Confirm the backups listed at the top of the window, complete the fields, and click Save.

The same date, time, status, and notes are applied to every selected backup.

Add a result from the Daily Activity page

Daily Activity currently supports adding a result to one backup at a time.

  1. Go to Monitor > Daily Activity.

  2. Find the backup and, in the Actions column, click the blue + icon (Add Result).

  3. If the backup has more than one Classification / Category from its Backup Plan, choose the one the result applies to. With a single classification, the field is filled in and locked.

  4. Complete the remaining fields and click Save.

The Add Result window

The window lists the backup or backups the result will be added to, followed by these fields.

Field

What to enter

Required

Classification / Category

The Backup Plan classification the result applies to. Daily Activity only.

Yes, when more than one is available

Date

The day the result is for. Defaults to the date selected in the Date field on the Audit or Daily Activity page.

Yes

Time

The time of the result. Defaults to 00:00.

Yes

Success / Warning / Failure

Toggle exactly one status. Turning one on turns the others off.

Yes

Attachment

Optional supporting file, such as a vendor log or screenshot. Drag it in or click to upload.

No

Verify Notes

Why the result is being added, for example "Email notifications missed due to mail server outage; backup confirmed in vendor console."

No, but recommended

Tip: Set the time to match when the backup normally runs. This keeps the result in the right place if the backup's schedule or reporting window is close to midnight.

Good to know

  • A status is required. Saving without a status shows "Status is required." Only one status can be selected per result.

  • Bulk is Audit only. Daily Activity does not have row checkboxes yet, so results there are added one backup at a time.

  • Manual results don't replace vendor reporting. If reports keep failing to arrive, fix the source (mail flow, integration, or parser) so new results come in automatically.

✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.
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