Integrating with Datto Cloud Continuity Emails

Olivia McCormack
Olivia McCormack
  • Updated

Hey! Follow the steps below to create an integration between Datto Cloud Continuity for PCs and Backup Radar.

What you'll need:
• Your Backup Radar email address (this can be found in your Backup Radar account under Integration > Mailboxes).
 
Note: This article captures third-party steps and/or an interface that may have since been updated.  
  1. In your Datto account, select Status and choose Cloud Continuity Status to access the Cloud Continuity Status page.
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  2. Select the name of the client you wish to manage.
    2.

  3. In the Email Alert Settings screen, enable the following alerts under Trigger an alert for….
    Agent screenshot verification success
    Agent screenshot verification failure
    Agent has not checked in for ___
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  4. Enter your Backup Radar email address and click Add.

    We recommend using plus email addressing (aka: sub-addressing) to create a variation of your email address. Feel free to check out Using Plus Email Addressing to Keep Your Notifications Organized for more details on why this is a useful best practice.

    4.

  5. If you have additional organizations, repeat these steps for each organization you wish to receive email notifications about.

What’s next?

Shortly, your email notifications should start landing in your Backup Radar email inbox on a daily basis.

Now that you’ve set up your email notifications, you’ll want to activate this backup within Backup Radar. See Activation Overview for step-by-step instructions on how to do this.

 

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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