Hello! Follow the steps below to create an integration between MSP360 (formerly CloudBerry Lab) and Backup Radar.
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Who can use this feature? • Administrator users. • Standard users (who have been granted access). |
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What you'll need: • Access to an MSP360 Main Administrator account. |
| Note: This article captures third-party steps and/or an interface that may have since been updated. |
- In your MSP360 portal, click on Settings > General.
Note: You'll need access to an MSP360 Main Administrator account to see this option. There is only one Main Administrator account and it is likely the person who originally set up the MSP360 account.
- Set up an API 2.0 credential username and password and save it for use in the Backup Radar Portal.
- Log in to Backup Radar and go to Integration > Backup Integrations.
- Click the + button on the MSP360 tile.
- Enter the following information and click Save:
a. Profile Name: This can be anything you like (for example, "MSP360").
b. Login: The API login ID you created in the MSP360 portal.
c. Password: The API user password you created in the MSP360 portal.
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Note: Following a successful integration, you'll be returned to the Backup Integrations tab, where you can confirm your new integration source by looking for the Enabled checkmark icon. Shortly, your backups will start populating in your Manage > Activate Backups screen and syncing hourly. |
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What's next? Once you’ve set up all your integrations, your next step is mapping your clients to their backups. |
| ✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket. |
| 🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Backup Radar Office Hours and get real-time answers to your questions. |
| 📣 Feedback on this article? Let us know in the comments below! |
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