MSP360 (formerly Cloudberry Lab) API Setup

Olivia McCormack
Olivia McCormack
  • Updated

Follow the steps below to create an API integration between MSP360 (formerly CloudBerry Lab) and Backup Radar.

Note: This article captures third-party steps and/or an interface that may have since been updated.  
  1. In your MSP360 portal, click on Settings > General.
    Note: You'll need access to the MSP360 Main Administrator account to see this option. There is only one Main Administrator account and it is likely the person who originally set up the MSP360 account.

  2. Set up an API 2.0 credential username and password and save it for use in the Backup Radar Portal.

  3. Log in to Backup Radar and go to Integration > Backup Integrations.
    Click Integration and select Backup Integrations.png

  4. Click the + button on the MSP360 tile.
    Click the + Button on the MSP360 Tile.png

  5. Enter the following information and click Save:
    a. Profile Name: This can be anything you like (for example, "MSP360").
    b. Login: The API login ID you created in the MSP360 portal.
    c. Password: The API user password you created in the MSP360 portal.
    Create MSP360 Source.png

What’s next?

Shortly, your backups should start populating in your Manage > Activate Backups screen.

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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