Integrating with Veeam Backup and Replication Emails

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Heya! Follow the steps below to create an integration between Veeam Backup and Replication and Backup Radar. 

What you'll need:
• Your Backup Radar email address (this can be found in your Backup Radar account under Integration > Mailboxes).

• Access to a Veeam account.

Note: This article captures third-party steps and/or an interface that may have since been updated.  
  1. From the main menu of your Veeam account, select General Options.

  2. Select the Email Settings tab and check the Enable e-mail notifications box.
    Email Settings Tab.png

  3. Enter the following information, click Test Message to check that all settings have been configured correctly, and click Apply:Enter Email Settings Information.png
    a. Mail server: Select SMTP server (basic authentication) to proceed with the default authentication method. To explore other supported methods, see the following article from Veeam: Configuring Global Email Notification Settings.
    b. SMTP server: Input SMTP server information.
        Note: SMTP server information is not provided by Backup Radar.
    c. From: Enter the email from which email notifications should be sent. This may need to be the account you use to connect to Veeam Backup and Replication.
    d. To: Enter your Backup Radar email address.

        We recommend using plus email addressing (aka: sub-addressing) to create a variation of your email address. Feel free to check out Using Plus Email Addressing to Keep Your Notifications Organized for more details on why this is a useful best practice.
        Note: Every recipient specified in this field will receive notifications about every job managed by the backup server.
    e. Subject: Leave the default subject in this field.
       Note: In the occasional scenario when you have multiple Veeam Endpoint backups with the same server name, you can add a Job: field to the subject as shown below and we will pick the job name up from that field. 
    Add a Job field to the subject.png
    f. Send daily reports at: Choose a time from the menu. 
        • We recommend scheduling reports to send after you expect the backups to have completed, as this will help you avoid inconsistent reporting.
    g. Select the Notify on: checkboxes for Success, Warning, and Failure to receive email notifications if a job is run successfully, with a warning, or unsuccessfully.
    h. Suppress notifications until the last retry: Leave this unchecked, as selecting it will result in only receiving a notification about the final job status instead of one notification per every attempt.

For more information, feel free to review the following article from Veeam: Configuring Global Email Notification Settings.

What’s next?

Shortly, your email notifications should start landing in your Backup Radar email inbox on a daily basis.

Now that you’ve set up your email notifications, you’ll want to activate this backup within Backup Radar. See Activation Overview for step-by-step instructions on how to do this.


Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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