Veeam Backup and Replication: Email Notification Setup

Olivia McCormack
Olivia McCormack
  • Updated

Follow the steps below to create an integration between Veeam Backup and Replication and Backup Radar.

What you'll need:
• Your Backup Radar email address (this can be found in your Backup Radar account under Integration Mailboxes).
• Access to a Veeam account.

Note: This article captures third-party steps and/or an interface that may have since been updated.

  1. From the main menu of your Veeam account, select General Options.

  2. Select the Email Settings tab and check the Enable e-mail notifications box.
    Email Settings Tab.png

  3. Enter the following information, click Test Message to check that all settings have been configured correctly, and click Apply:
        a. Mail server: Select SMTP server (basic authentication) to proceed with the default authentication method. To explore other supported methods, see the following article from Veeam: Configuring Global Email Notification Settings.
        b. SMTP server: Input SMTP server information.
        Note: SMTP server information is not provided by Backup Radar.
        c. From: Enter the email from which email notifications should be sent. This may need to be the account you use to connect to Veeam Backup and Replication.
        d. To: Enter your Backup Radar email address.
        Note: We recommend using plus email addressing, also known as sub-addressing, to create a variation of your email address to produce a Backup Client ID.
        Note: Every recipient specified in this field will receive notifications about every job managed by the backup server.
        e. Subject: Leave the default subject in this field.
       Note: In the occasional scenario when you have multiple Veeam Endpoint backups with the same server name, you can add a Job: field to the subject as shown below and we will pick the job name up from that field. 
    Add a Job field to the subject.png
        f. Send daily reports at: Choose a time from the menu. 
        • We recommend scheduling reports to send after you expect the backups to have completed, as this will help you avoid inconsistent reporting.
        g. Select the Notify on: checkboxes for Success, Warning, and Failure to receive email notifications if a job is run successfully, with a warning, or unsuccessfully.
        h. Suppress notifications until the last retry: Leave this unchecked, as selecting it will result in only receiving a notification about the final job status instead of one notification per every attempt.
    Enter Email Settings Information.png

For more information, feel free to review the following article from Veeam: Configuring Global Email Notification Settings.

What’s next?

Now that you’ve set up your email notifications, you’ll want to activate this backup within Backup Radar. You can find instructions for doing this here: Activation Overview.

Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.

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