Integrating with Druva Emails

ScalePad Documentation Team
ScalePad Documentation Team
  • Updated

Follow the steps below to configure Druva to send supported backup reports to Backup Radar by email.

Supported report types

Backup Radar supports the following Druva report types when the report format and required fields are present:

  • User Last Backup Status Report for Microsoft 365 user workloads, including Exchange Online and OneDrive.

  • SharePoint Backup and Restore Report.

  • Teams Backup and Restore Report.

  • Groups Backup and Restore Report.

  • Hybrid Workloads Backup Activity Report for Druva Phoenix workloads, such as VMware and Hyper-V.

  • Microsoft Entra ID backup report.

  • Microsoft Dynamics 365 Backup Activity Report.

  • Certain Druva CloudRanger policy and backup reports. CloudRanger uses a separate reporting workflow, so contact Support if you need help identifying the correct report.

The following reports require extra care:

  • Do not confuse Last Backup Status Report with Endpoints Last Backup Status Report. The Endpoints version is not the supported report format.

  • The legacy Druva inSync Complete Report is deprecated. Use a supported workload-specific report instead.

  • Report names such as User Restore Activity Report, Teams Restore Activity Report, SharePoint Online Restore Activity Report, Users Count & Status Report, License Usage Report, Alert Report, Storage Consumption Report, and User Provisioning Report have not been confirmed as supported backup-result formats.

Note: Druva report names and availability can vary by workload, console, and reporting version. If the report is not listed above, you can configure it, but we can’t guarantee that Backup Radar will ingest its results. If it doesn’t ingest results, contact our support team, and we’ll be happy to review it with you.

Who can use this feature?
• Administrator users.
• Standard users (who have been granted access).
 
What you'll need:
• Your Backup Radar email address (you can find it in Backup Radar under Integration > Mailboxes).
 
Note: This article captures third-party steps and/or an interface that may have since been updated.

Configure the Druva report

  1. In the Druva Cloud Platform, open the global navigation menu and select Reports.

  2. Select the workload that contains the report you want to send.

  3. Open the report’s Manage Subscription options.

  4. Enable the email schedule and configure the following settings:

    1. Recurrence: Select Daily.

    2. Time: Set a time after you expect the backups to complete.

    3. Time zone: Select the time zone that matches your location.

    4. Send Report Data: Select Last 24 hours. Backup Radar requires a daily report covering the previous 24 hours. Do not use weekly or monthly reporting, because Backup Radar may not ingest all results.

  5. Select Next to configure the subscribers.

  6. In the Subscribers section, enter your Backup Radar email address.

  7. We recommend using plus addressing to create a unique variation of your email address for each customer.

  8. Configure the report email settings:

    1. Send Report As: Select Attachment.

    2. File Format: Select CSV.

    3. Do not select Link in email. Backup Radar needs the report data as an email attachment.

  9. Save or finish the subscription.

For more information about report subscriptions, see Manage Reports | Druva.

Optional: Customize the report

If the standard report does not include the data you need, you can duplicate an existing Druva report and customize its filters or columns. In Druva, open the report’s three-dot menu, select Duplicate Report, and then configure the customized report. For more information, see Custom Reports | Druva.

Before sending a customized report to Backup Radar, confirm that its structure and required fields are supported.

Optional: Send a test report

To send a report immediately from Druva:

  1. Open the report’s three-dot menu and select Email Report.

  2. Under Send Report As, select Attachment.

  3. Under File Format, select CSV.

  4. Add your Backup Radar email address as a recipient.

  5. Select Send Email.

Integration-specific details

Note: Backup Radar supports the Druva Hybrid Workloads Backup Activity Report. For this report type, the CSV attachment filename must contain the full phrase “Backup Activity Report.” A company prefix is acceptable.

What’s next?

Shortly, your email notifications will start landing in your Backup Radar email inbox (Integration > Mailboxes) on a daily basis. Check under the Status column for a Saved Results status to confirm that Backup Radar has successfully ingested your backup report.

Once you’ve set up all your integrations, your next step is mapping your clients to their backups.

 
✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.
🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Backup Radar Office Hours and get real-time answers to your questions.

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