Integrating with Druva Emails

Olivia McCormack
Olivia McCormack
  • Updated

Hiya! Follow the steps below to create an integration between Druva and Backup Radar.

What you'll need:
• Your Backup Radar email address (you can find it in Backup Radar under Integration > Mailboxes).
 
Note: This article captures third-party steps and/or an interface that may have since been updated.  
  1. In your Druva account, click Customers in the top navigation bar and select the Share icon.png button next to the customer in question to access the tenant console.
    Customers > Share Button.png

  2. In the tenant console, click Enterprise Workloads.
    Click Enterprise Workloads.png

  3. Click All Organizations and Reports in the top navigation bar.
    Click All Organizations and Reports .png

  4. Select Non-admin Subscriptions and click the Add New Subscription button.
    Non-admin Subscriptions > Add New Subscription.png

  5. Under Display Name, enter any display name you would like (Backup Radar is an easy one) and under Email ID, enter your Backup Radar email address (you can find it in Backup Radar under Integration > Mailboxes).

    We recommend Using Plus Addressing to create a variation of your email address.

    Add Display Name and Email ID.png

  6. Configure the following email schedule settings and click Finish:
    Set Email Schedule .png
    a. Send Report: Choose Daily.
    b. Time: Set to your desired time. We recommend scheduling reports to send after you expect the backups to have completed, as this will help you avoid inconsistent reporting.
    c. Country: Choose the country that matches your location.
    d. Time Zone: Choose the option that matches your time zone.
    e. Format: Choose HTML.

  7. You're done! Repeat these steps for each customer you'd like to set up email notifications for.

What’s next?

Shortly, your email notifications will start landing in your Backup Radar email inbox (Integration > Mailboxes) on a daily basis. Check under the Status column for a Saved Results status to confirm that Backup Radar has successfully ingested your backup report.

Once you’ve set up all your integrations, your next step is mapping your clients to their backups.

 
✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket.
🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Backup Radar Office Hours and get real-time answers to your questions.

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