Follow the steps below to create an integration between Comet Backup and Backup Radar. You can connect through the Comet API or through Comet's job report emails.
Use the API where you can. If your Comet admin account uses multi-factor authentication, use the email method instead.
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Who can use this feature? • Administrator users. • Standard users (who have been granted access). |
Integrating with Comet API
| Note: This article captures third-party steps and/or an interface that may have since been updated. |
- In Backup Radar, navigate to Integration > Backup Integrations.
- Click the + button on the Comet tile.
- Enter the following information and click Save:
a. Profile Name: Name this backup anything you'd like (e.g. Comet Backups).
b. Server Address: Enter your Comet Backup server address. A quick way to find your server address is to log in to: https://account.cometbackup.com/my_servers.
c. Login: Enter the login you use to access your Comet Backup admin dashboard.
d. Password: Enter the password you use to access your Comet Backup admin dashboard.
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Note: Following a successful integration, you'll be returned to the Backup Integrations tab, where you can confirm your new integration source by looking for the Enabled checkmark icon. Shortly, your backups will start populating in your Manage > Activate Backups screen and syncing hourly. |
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What's next? Once you’ve set up all your integrations, your next step is mapping your clients to their backups. |
Integrating with Comet Backup Emails
Follow the steps below to send Comet's job reports to Backup Radar.
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What you'll need: • Admin access to your Comet Management Console. • Your Backup Radar email address (you can find it in Backup Radar under Integration > Mailboxes). |
| Note: This article captures third-party steps and/or an interface that may have since been updated. For Comet's own instructions, see How to Configure Email Reporting. |
- In the Comet Management Console, open the user whose backups you want to monitor and enable Email backup reports to this account.
To send reports for every user instead, use Settings > Email Reporting.
- Add an email report and set the report type to Immediate job notification. Summary, grouped status and recent activity reports aren't supported.
- Enter your Backup Radar email address as the recipient.
Comet's job reports don't include a company name, so we recommend Using Plus Addressing to create a variation of your email address for each customer.
- Leave the report unfiltered so Backup Radar receives successful jobs as well as failures.
- Click Save.
- If you have additional users, repeat these steps for each user you wish to receive email notifications about.
The email notifications that land in your Backup Radar email inbox will look something like this:
How Backup Radar reads Comet emails
Each job report creates one result in Backup Radar:
- Device Name: the Device value in the report.
- Job Name: the Protected Item value in the report. If there's no Protected Item, the device name is used.
- Date: the job's Started time.
A device with more than one Protected Item, such as one backing up to the cloud and one to a NAS, shows as a separate backup for each Protected Item.
| Comet job status | Backup Radar status |
|---|---|
| Success | Success |
| Warning | Warning |
| Error, Quota Exceeded, Cancelled, Abandoned | Failure |
| Running, Skipped, Missed | Not recorded |
Monitoring Comet by email before November 5, 2026?
Before this date, Backup Radar used the device name as the job name, so all Protected Items on a device reported into one backup. New results now go to a new backup for each Protected Item, and the original backups stop receiving results.
Activate the new backups, then retire the original ones. See Retiring or Deleting your backups.
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What's next? Shortly, your email notifications will start landing in your Backup Radar email inbox (Integration > Mailboxes). Check under the Status column for a Saved Results status to confirm that Backup Radar has successfully ingested your backup report. Once you’ve set up all your integrations, your next step is mapping your clients to their backups. |
| ✉️ Any questions? Reach out to our friendly, neighborhood support team by submitting a support ticket. |
| 🎙️ Interested in attending a live Q&A session with our Product Adoption team? Sign up to attend Backup Radar Office Hours and get real-time answers to your questions. |
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