Wondering what's new with Backup Radar? Check back here every month to get the tea on ⭐️ new releases, 💪🏻 software improvements, 🗑️ deprecated features, and 🐞 bug fixes.

March 2026

• Backup Radar company linking with ScalePad OS platform records 

  A new UI enables Backup Radar partners to map and manage client data across the ScalePad platform, with smart matching and duplicate prevention.
  

   

• Daily Activity page now offers the ability to group backup jobs by company 

  New headers and dividers appear between company groups, making it much easier to scan results across clients.
  

   

• Add ticket auto-close toggle/checkbox when creating or editing a Backup Plan

  This will help partners who don’t want to close tickets automatically if a client or job is out of SLA compliance. Auto-close toggle/checkbox enabled by default.
  

• European region performance improvements

  Resolved slow response times reported by European partners.
   

• Integration & Parser Updates

  Continuous parser and integration improvements ensure more accurate backup monitoring across vendor platforms:

  Vendor/integration	What changed
  IT Glue	Resolved sync issues; integration fully refactored for reliability and maintainability.
  Druva v3	Updated parser for new report formats; fixed email report parsing errors.
  Datto Endpoint Backup v2	Parser updated for the latest backup format.
  Infrascale	Parser logic updated.
  Altaro	Parser logic updated for correct status parsing.
  NetBackup	Corrected exit status parsing (EXIT STATUS 1 now correctly treated as Warning, not Failed).
  3CX	Backup results now ingested correctly.
  MSP360	Fixed backup activation display for specific signature types.
  Slide	Integration sync challenges resolved.

• Fixed: The Backup Plan wizard step 4 freezing the application.
• Fixed: Error when editing a backup from the Backup Plans “Edit Backups” tab.
• Fixed: Backup Plans populating results from the date the plan was created instead of actual backup dates.
• Fixed: “Add Condition” button not responding when creating a backup plan.
• Fixed: Incorrect “Out of Compliance — No Results” status for RPO of 3 days.
• Fixed: Empty Classification/Category fields when using Bulk Edit in Edit Backups.
• Fixed: Daily Activity filters not working correctly.
• Fixed: Scheduled reports failing to send for some tenants.
• Fixed: Company names not showing on some dashboard tiles.
• Fixed: Inability to assign a company to a backup.
   

February 2026

• Backup Plans Dashboard default template

  Backup Plans users can now create new dashboards using a default template.
   

• New shortcut to edit a Backup Plan from the Daily Activity page

  From the Daily Activity page, you can now click any plan name under the Backup Plan column to review/configure that Backup Plan.
   

• New Reprocessing Status column

  A new Reprocessing Status column has been added to the Backup Plans page, providing partners with clearer visibility into the progress of changes once a backup plan enters the reprocessing queue. This update helps set expectations around processing timelines and improves overall transparency.

• Datto Endpoint Backup System Alerts Improvements

  We’ve updated how Datto Endpoint Backup results ingested via email are classified to prevent false SLA failures. Backup jobs that can’t report success (Backup and Check-in) are now classified as System Alerts, while Screenshot Verification remains unchanged.

January 2026

• Backup Plans has launched for more Partners! 

  Backup Plans let you define and monitor backups based on measurable Service Level Agreements (SLAs) and Recovery Point Objectives (RPOs) that you define (instead of relying on templates or standalone activations).

• Export Daily Activity Results to a CSV file

  You can now quickly export what you see on the Daily Activity screen to a CSV file using the Export button, making it easier than ever to analyze, report on, or share your backup status activity data outside the platform.
   

• Save Filter button added to Daily Activity screen

  You can now save and reuse custom filter combinations on the Daily Activity screen using the Save as button, so you can instantly return to commonly used views and spend less time rebuilding filters.

Got a request? Submit your ideas to our Product team.

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