April 2026

• New Tags, Device type filters to further narrow which results are included in a Backup Plan

  Partners can now filter and assign devices to a Backup Plan using Device Type (e.g. Server, Workstation, Mailbox) and Tags, in addition to the existing criteria. Filters are dynamic so newly added devices that match the criteria are automatically included in the plan. Combined filters (Device Type + Tag) are supported, and a device preview is shown before saving the Backup Plan.
   

• Add failure/warnings filter to Daily Activity page

  Users can now quickly identify and focus on backup job issues that need attention by filtering results for failures and warnings. They can also view successful job results, and by excluding all statuses, easily find jobs with no results.
   

• Unified ScalePad OS device mapping

  Feature enables users to link Backup Radar devices to their corresponding ScalePad OS devices, supporting future integrations to other ScalePad products like ControlMap and Lifecycle Manager.
   

• Add PSA Ticket Number to Daily Activity Detail Reports

  The Backup Plan Daily Activity Detail report now includes a Ticket Number column for each row. This allows operations teams to cross-reference PSA tickets without leaving the report. Rows without an associated ticket display blank.
   

• Move job results on the Daily Activity page

  Users can now move a backup job's results from one job into another directly from the Daily Activity page.
   

• Add additional display types to System Alert dashboard tiles

  System Alert dashboard tiles now support the same display types as Backup Job tiles such as: Histogram, Pie Chart, Horizontal Bar Chart, and Vertical Bar Chart. Existing System Alert tiles (Count) remain unchanged. Partners can edit any tile to change its display type.

• New Parser: Druva Microsoft Dynamics 365

  A new Druva parser now supports backup results for Microsoft Dynamics 365. Device name is sourced from Plus Addressing; each Job ID is ingested as its own timestamp backup record with statuses mapped to Success, Warning, or Failure.
   

• New Parser: Druva Entra ID

  Druva backup results for Microsoft Entra ID are now ingested. Device name is derived from Plus Addressing; job name is "Microsoft Entra ID"; statuses are Successful or Error.
   

• Druva Last Backup Status Report Without Workload Column

  The Druva parser now supports the Last Backup Status Report and Last Backup Status Report Full CSV formats that do not contain a Workload column. Column mappings: Company Name → Profile, Device → Device Name, User Email ID → Job Name, Result → Status.
   

• Veeam Parser Update — oVirt KVM Support

  The Veeam email parser now recognizes the new identifier "Veeam Plug-in for oVirt KVM 13.7.1.10" so emails from this version are no longer marked as unrecognized.
   

• Veeam VM Snapshot Consolidation: Reclassified as System Alert

  Veeam "VM Snapshot Consolidation" jobs were being displayed as a regular backup (Result Type = Backup) in Backup Plans while the Edit view showed them as Alerts. The classification is now consistent: these jobs are treated as System Alerts, eliminating false "Out of Compliance – No Results" entries in Daily Activity.
   

• Barracuda Parser: Trailing Slash in Job Name

  The Barracuda parser now correctly ingests backup jobs where the job name/description ends with a "/". The trailing slash is stripped and results are ingested normally.
   

• Synology Job Name Parsing

  An inconsistency in the Synology parser where a period in the company name portion of the backup task caused incorrect job name extraction has been fixed. Job names are now consistently derived from the backup result name.
   

• SkyKick Ingestion Fix

  Certain SkyKick backup devices that had results present in stored API responses but were not being ingested into Backup Radar are now ingested correctly.
   

• PCSystem EXPORT SQL: "File Does Not Exist" Now Failure

  The EXPORT SQL parser previously classified the result "File does not exist" as a Success. It is now correctly marked as Failure.
   

• Axcient Boot Check Status Accuracy

  For Axcient API backups, Boot Check jobs that fail in the Axcient portal were reported as successful in Backup Radar. The ingestion logic now evaluates the is_healthy parameter (in addition to status) so failures are accurately reflected.
   

• Druva Presidio: In-Progress Statuses No Longer Failures

  Druva backup devices with statuses "Running Backup" and "Queued Backup" were incorrectly being counted as Failures. These in-progress statuses are now treated as expected interim states and are no longer surfaced as failures.

• Arcserve ShadowProtect SPX Parser

  An issue where certain Arcserve ShadowProtect SPX report formats were routed to an incorrect parser, causing them to be missed has been resolved. All ShadowProtect SPX report variants are now consistently ingested.
   

• Fixed how the Daily Activity filters operate

  When selecting an entered text inside a Daily Activity filter field, this caused a table column to be moved to the left or right instead of selecting the text.
   

• Slide Integration — Import Clients Confirmation Modal

  When a user with the IsClientBasedSignature flag edits an existing Slide integration and toggles the "Import Clients" checkbox, a confirmation modal now warns that changing this setting may create duplicate backups. The user can confirm or revert.
   

• Autotask Company Sync Fix

  Solved an issue where certain Autotask companies failed to sync to Backup Radar.
   

• VSPC Integration Data Gap Fix

  A scenario where Veeam VSPC backups had results present in the VSPC portal but they were not being ingested into Backup Radar has been resolved.
   

• ConnectWise / SkyKick Integration Auth Errors Resolved

  Multiple partners experienced SkyKick subscription key validation errors that prevented backup ingestion. The root cause has been identified and resolved, and affected integrations have been restored.
   

• Datto API Ingestion Gap Fix

  Datto API backup results that were present in stored API responses but failing to be ingested into Backup Radar policies have been resolved.

March 2026

• Backup Radar company linking with ScalePad OS platform records 

  A new UI enables Backup Radar partners to map and manage client data across the ScalePad platform, with smart matching and duplicate prevention.
  

   

• Daily Activity page now offers the ability to group backup jobs by company 

  New headers and dividers appear between company groups, making it much easier to scan results across clients.
  

   

• Add ticket auto-close toggle/checkbox when creating or editing a Backup Plan

  This will help partners who don’t want to close tickets automatically if a client or job is out of SLA compliance. Auto-close toggle/checkbox enabled by default.
  

• European region performance improvements

  Resolved slow response times reported by European partners.
   

• Integration & Parser Updates

  Continuous parser and integration improvements ensure more accurate backup monitoring across vendor platforms:

  Vendor/integration	What changed
  IT Glue	Resolved sync issues; integration fully refactored for reliability and maintainability.
  Druva v3	Updated parser for new report formats; fixed email report parsing errors.
  Datto Endpoint Backup v2	Parser updated for the latest backup format.
  Infrascale	Parser logic updated.
  Altaro	Parser logic updated for correct status parsing.
  NetBackup	Corrected exit status parsing (EXIT STATUS 1 now correctly treated as Warning, not Failed).
  3CX	Backup results now ingested correctly.
  MSP360	Fixed backup activation display for specific signature types.
  Slide	Integration sync challenges resolved.

• Fixed: The Backup Plan wizard step 4 freezing the application.
• Fixed: Error when editing a backup from the Backup Plans “Edit Backups” tab.
• Fixed: Backup Plans populating results from the date the plan was created instead of actual backup dates.
• Fixed: “Add Condition” button not responding when creating a backup plan.
• Fixed: Incorrect “Out of Compliance — No Results” status for RPO of 3 days.
• Fixed: Empty Classification/Category fields when using Bulk Edit in Edit Backups.
• Fixed: Daily Activity filters not working correctly.
• Fixed: Scheduled reports failing to send for some tenants.
• Fixed: Company names not showing on some dashboard tiles.
• Fixed: Inability to assign a company to a backup.
   

February 2026

• Backup Plans Dashboard default template

  Backup Plans users can now create new dashboards using a default template.
   

• New shortcut to edit a Backup Plan from the Daily Activity page

  From the Daily Activity page, you can now click any plan name under the Backup Plan column to review/configure that Backup Plan.
   

• New Reprocessing Status column

  A new Reprocessing Status column has been added to the Backup Plans page, providing partners with clearer visibility into the progress of changes once a backup plan enters the reprocessing queue. This update helps set expectations around processing timelines and improves overall transparency.

• Datto Endpoint Backup System Alerts Improvements

  We’ve updated how Datto Endpoint Backup results ingested via email are classified to prevent false SLA failures. Backup jobs that can’t report success (Backup and Check-in) are now classified as System Alerts, while Screenshot Verification remains unchanged.

January 2026

• Backup Plans has launched for more Partners! 

  Backup Plans let you define and monitor backups based on measurable Service Level Agreements (SLAs) and Recovery Point Objectives (RPOs) that you define (instead of relying on templates or standalone activations).

• Export Daily Activity Results to a CSV file

  You can now quickly export what you see on the Daily Activity screen to a CSV file using the Export button, making it easier than ever to analyze, report on, or share your backup status activity data outside the platform.
   

• Save Filter button added to Daily Activity screen

  You can now save and reuse custom filter combinations on the Daily Activity screen using the Save as button, so you can instantly return to commonly used views and spend less time rebuilding filters.