Skip to main content
Backup Radar
Toggle navigation menu
Status Page
Contact Support
Sign in
Resolving issues
"No data available" when generating a report
Autotask companies not syncing to Backup Radar
AWS Permissions
Azure API backup results not reporting
Backup Client ID not populating for Datto BCDR backups
Backup Radar not syncing data to IT Glue
Backup Radar tickets not updating after a board or queue change
Backups not appearing in a newly created Backup Plan
Common Reasons for Email Deliverability Issues
Configuring Permissions for ConnectWise
Create Exceptions to the Mail Flow Rule in Office 365 or Exchange
Datto SaaS Protection backups showing No Result
Error Creating a Ticket in Connectwise
Error Creating a Ticket in Datto Autotask
How to Troubleshoot New Email Based Backups
How to view the API Error Log for an API Integration
IP Address Allow Lists
Is ScalePad down?
Report not showing all backups
Ticket rule not generating tickets
Troubleshooting Rubrik integration issues
Viewing your email mailbox in app
Why are some of my backups showing as Pending or No Result when it's not supposed to run today?